Calibrate Your Business

Does ChatGPT train on your data? By plan

  • Free
  • Under an hour
  • No pitch

By Karim Nassar.

Each card below is one plan tier. Every fact comes from OpenAI’s own published page, with a short quote and the link. Where the page does not say, I write “not stated” and do not guess. Plans and policies change, so open the source before you decide.

ChatGPT by plan

Free or consumer

ChatGPT Free

May train; you can switch it off

Training on your data

OpenAI says it may use your content to train its models. You choose whether your conversations help.

Vendor wording: “When you use our services for individuals (Free, Plus, Pro), we may use your content to train our models.”

OpenAI Help: How your data is used to improve model performance, checked 2026-10-17

Retention

Not stated. The pages I read give no retention period for individual plans.

Admin controls

Not applicable. Individual plans have no admin console.

The setting to change

Turn off Improve the model for everyone under Settings > Data controls, or use Do not train on my content in the Privacy Portal. Either one is enough. Temporary chats are not used for training while they stay temporary.

Vendor wording: “turn off Improve the model for everyone under Settings > Data controls in ChatGPT”

OpenAI Help: How your data is used to improve model performance, checked 2026-10-17

BAA (HIPAA)

Not offered for individual plans. OpenAI limits a ChatGPT BAA to sales-managed Enterprise or Edu accounts.

Vendor wording: “Only ChatGPT Enterprise or Edu customers that have a sales-managed account are eligible for a BAA for ChatGPT at this time.”

OpenAI Help: How can I get a BAA with OpenAI for the API Services?, checked 2026-10-17

Team or business

ChatGPT Business

Not used for training by default

Training on your data

Not used to improve models by default. Thumbs-up or thumbs-down feedback does not permit training on the conversation.

Vendor wording: “By default, we don't use inputs or outputs from ChatGPT Business, ChatGPT Enterprise, ChatGPT Edu, or our API to improve our models.”

OpenAI Help: How your data is used to improve model performance, checked 2026-10-17

Retention

Workspace admins control how long data is kept. Deleted or unsaved conversations are removed within 30 days, unless longer retention is required by law or to protect against harm.

Vendor wording: “Your workspace admins can control how long your data is retained.”

OpenAI: Enterprise privacy at OpenAI, checked 2026-10-17

Admin controls

Admins can turn response feedback on or off in the Admin Console (Workspace settings > Allow response feedback).

Vendor wording: “Workspace settings > Allow response feedback”

OpenAI Help: How your data is used to improve model performance, checked 2026-10-17

The setting to change

Not applicable. Nothing to switch off: training is off by default for this plan.

BAA (HIPAA)

OpenAI says it does not offer a BAA for ChatGPT Business.

Vendor wording: “we don't offer a BAA for ChatGPT Business”

OpenAI Help: How can I get a BAA with OpenAI for the API Services?, checked 2026-10-17

Enterprise

ChatGPT Enterprise, ChatGPT Edu

Not used for training by default

Training on your data

Not used to improve models unless your organization signs a separate agreement allowing it.

Vendor wording: “does not use prompts, responses, or files to improve its models unless the organization has signed a separate agreement allowing it”

OpenAI Help: How your data is used to improve model performance, checked 2026-10-17

Retention

Workspace admins control how long data is kept. Deleted conversations are removed within 30 days, unless OpenAI is legally required to keep them.

Vendor wording: “Your workspace admins control how long your data is retained.”

OpenAI: Enterprise privacy at OpenAI, checked 2026-10-17

Admin controls

SAML SSO, fine-grained access controls, admin view, export and delete of workspace conversations, and a conversation log through the Enterprise Compliance API.

Vendor wording: “Enterprise-level authentication through SAML SSO”

OpenAI: Enterprise privacy at OpenAI, checked 2026-10-17

The setting to change

Not applicable. Nothing to switch off: training is off by default for this plan.

BAA (HIPAA)

Possible for sales-managed Enterprise or Edu accounts. You ask OpenAI sales. OpenAI also signs BAAs for the API: email [email protected].

Vendor wording: “If you're interested in exploring a BAA for ChatGPT Enterprise or Edu, please contact sales.”

OpenAI Help: How can I get a BAA with OpenAI for the API Services?, checked 2026-10-17

Worth knowing

  • OpenAI's help site blocked automated reads, so these facts come from the Internet Archive's copies of the OpenAI pages (snapshot dates are in the source list). Open the live pages before you rely on them.
  • The OpenAI API is a separate product from ChatGPT. OpenAI says API data is not used to train its models unless you opt in, and keeps API inputs and outputs for up to 30 days for abuse monitoring unless you are approved for zero data retention.

Questions people ask

How do I stop ChatGPT training on my chats?

On Free, Plus and Pro, turn off Improve the model for everyone under Settings > Data controls, or use Do not train on my content in OpenAI's Privacy Portal. OpenAI says either option is enough. Feedback you submit with thumbs up or down can still be used.

Does ChatGPT Business train on my data?

OpenAI says not by default: it does not use inputs or outputs from ChatGPT Business, Enterprise, Edu or the API to improve its models.

Can I sign a BAA for ChatGPT?

OpenAI says it does not offer one for ChatGPT Business, and limits ChatGPT BAAs to sales-managed Enterprise or Edu accounts. API customers can request a BAA at [email protected].

Find the first job to hand to AI

In a free call we go through your week together. You leave knowing which job to hand to AI first.

  • Free
  • 45 minutes
  • No pitch

Checked against OpenAI’s own pages. A planning aid, not legal advice. Open the sources above before you decide.

Book a Discovery call