Calibrate Your Business

ChatGPT vs Microsoft Copilot for a small business

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By Karim Nassar.

Side by side

Prices are in US dollars, quoted from each vendor's own page and checked on October 17, 2026. Microsoft shows prices by market, and its page marks some plans as not available in some markets, so confirm yours before you buy.

ChatGPT Business and Microsoft 365 Copilot Business
RowChatGPT Business (OpenAI)Microsoft 365 Copilot Business (Microsoft)
Price per user, annual plan$20 a month for a standard seat. At least 2 seats.$18 a month as an add-on to a Microsoft 365 plan. Microsoft shows $21 as the earlier starting price.
Price per user, monthly plan$25 a month for a standard seat.$25.20 a month for the add-on.
What you must already haveNothing. It is its own workspace, so it works whatever email and documents you use.A Microsoft 365 business plan. The Copilot Business plan is an add-on to one. Business Standard with Copilot is $23.50 a month and Business Premium with Copilot is $32 a month, both on an annual plan.
Where you use itIn ChatGPT on web, desktop and mobile. OpenAI also lists extensions for Excel, Word, PowerPoint and Google Sheets.Inside Word, Excel, PowerPoint, Outlook and Teams, where your team already works.
Sees your company filesBusiness lists Apps and Company Knowledge, which you connect and manage.Microsoft says its chat is connected to your work data in Microsoft 365.
A free way to try itThe free ChatGPT plan, which is limited.Copilot Chat: Microsoft says it comes at no additional cost with eligible Microsoft 365 plans. Sign in with your work account.
Training on your contentOpenAI says it will not train on your Business workspace data.Microsoft lists Enterprise Data Protection under security. Read its terms for the exact promise before you roll it out.
You use Google Workspace, not MicrosoftWhere I say noFits. It does not depend on your email system.Does not fit. Copilot Business is an add-on to Microsoft 365.
Whether it will save your team hoursWhere I say noNeither product guarantees it. The seat gives you access, not a changed week.Same. A license gives access, and someone still has to show the team what to hand over.

The shaded rows are where one product does not fit you, or where a license alone will not change your week.

Who should pick which

  • Pick Copilot if

    Your team already lives in Outlook, Word, Excel and Teams on a Microsoft 365 plan. Start with the free Copilot Chat, then add the license for the few people who would use it daily.

  • Pick ChatGPT if

    You use Google Workspace, a mix of tools, or no company suite at all, or your team already works in ChatGPT and likes it.

  • Pick neither, yet, if

    You cannot name the one task you want to hand over. A seat on either side is money spent on access to nothing in particular.

  • Pick me if

    You own the license and the hours have not come back. I look at your week, choose the task, and set up the tool you already pay for.

The part a license does not cover

Both vendors sell access. Neither one picks the task for your team, sets up the habits, or checks that the work got faster. When I set one of these up, I start from your week, time the task, and hand over a tool your team can run without me.

Questions people ask

Is Copilot just ChatGPT inside Microsoft Office?

Not exactly. Microsoft says its plans include model choice, so the underlying model is not a single set choice. What Microsoft sells is the placement: assistance inside Word, Excel, PowerPoint, Outlook and Teams, tied to your Microsoft 365 data.

Do I need to pay for Copilot to try it?

Not to start. Microsoft says Copilot Chat is available at no additional cost with eligible Microsoft 365 plans, and you sign in with a work account. The paid license adds Copilot inside the apps and its pre-built agents.

Which is cheaper for five people?

On annual plans the sums are $20 per ChatGPT Business seat and $18 per Copilot add-on seat, per month, before tax. Copilot also needs the Microsoft 365 plan under it. If you already pay for that, Copilot is the lower line. If you do not, the comparison is not like for like.

Why is there no price for your help on this page?

My builds are fixed price, quoted from a written plan, so there is no honest number to show before I know your week. The call is free and you will not be pitched.

Find the first job to hand to AI

In a free call we go through your week together. You leave knowing which job to hand to AI first.

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How I checked this page

I read each vendor's own pages on October 17, 2026. Microsoft's page shows US prices and marks some plans as not available in some markets. OpenAI's pricing page blocks automated readers, so the ChatGPT Business prices come from its Help Center article, linked above. If a number here differs from what the vendor shows you, the vendor is right. Tell me and I will fix it.

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